Showing posts with label delivery. Show all posts
Showing posts with label delivery. Show all posts

Wednesday 4 October 2023

US Government shutdown delayed, but exporters should brace for Christmas disruption, warns ParcelHero

An 11th-hour deal means a potential US Government shutdown has been postponed until 17 November. But international parcel delivery expert ParcelHero says a long-term agreement looks further away than ever. UK exporters to the US should prepare for disruption before Christmas, it warns.

The US Government narrowly avoided a shutdown of many services after a stopgap funding deal was finally agreed last Saturday. 

The shutdown could have had an impact on UK-US trade and deliveries. But home delivery expert ParcelHero is warning the deal may have only delayed the inevitable until November 17th.

With mere hours to spare, the Republican House Speaker, Kevin McCarthy, managed to delay a Government shutdown for a further 45 days. 

Tens of thousands of US Government employees would have been furloughed without pay and many federal services suspended from 00:01 ET (5am BST) on Sunday.

ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., says: "The short-term funding deal is good news for the US economy and everyone who does business with America. But in truth it's only kicked the can down the road. And a deal in November now looks even less likely to be a success.

‘The Government funding bill was narrowly passed in the House when McCarthy struck a deal with the Democrats, in defiance of the hard-line right in his own party. Rebel Republicans previously threatened to trigger moves to replace McCarthy if he were to make such a deal. Now they have started proceedings that will end in his replacement, possibly with a Speaker less willing to seek a compromise. If that happens, the chances of a funding deal on 17 November look even more distant."

He went on to say: "If there's a US Government shutdown after 17 November, it could have an impact on UK businesses and individuals who are sending products, gifts and mail to the US. That’s bad news leading in to the peak Christmas season. Some of the services which may be potentially affected are:

Mail

‘Many traditional UK Post Office mail services and certain economy courier services to the USA make use of the United States Postal Service for final delivery. There were some fears a shutdown could disrupt low-cost UK-US mail deliveries.

‘However, the USPS is funded via the sales of products (like stamps) and services, and not directly by the US Government. That means deliveries shouldn't be interrupted.

"The US National Postal Mail Handlers Union says: "It needs to be emphasised that the Postal Service and its employees won't be directly impacted by a shutdown. The USPS isn't an appropriated federal agency, and Mail Handlers will still receive pay checks and will still report to work." US Post Offices should also remain open.

Customs and maritime shipments

"The US Center for Strategic & International Studies (CSIS) says a potential shutdown “will hinder the work of Government agencies that contribute to the foreign commercial activities of the United States”. That list includes US Customs and Border Protection, the Department of Commerce's Bureau of Industry and Security, the Department of Transportation and the Federal Maritime Commission.

"CSIS says: “Essential work from agencies such as Customs and Border Protection’s cargo processing and inspection at ports, will continue, but functions less essential to day-to-day work but ultimately critical to these agencies’ long-term capabilities, like training activities, will be suspended.”

"Likewise, Government activities related to imports and trade monitoring, such as tariff exclusion request processing, would likely cease.

Airfreight

‘Many UK products are airfreighted to America, often in the holds of passenger services. The US political news site The Hill reports US Transportation Secretary, Pete Buttigieg, has warned of potential disruptions in the airline industry, and highlighted the possible impact of a shutdown on air traffic control training:

“A shutdown would include, just in the transportation side alone, shutting down air traffic control training at the exact moment when the country recognizes the need for more, not less air traffic control staffing, and when we have finally got cancellations back at or below normal rates. 

"The air traffic controllers who would be working in the towers, they wouldn’t get paid. They’re under enough stress as it is doing that job without having to come into work with the added stress of not receiving a pay check.”

US services

‘Finally, during the last shutdown, almost 90% of the Department of Commerce’s staff was furloughed and the International Trade Commission was closed. Any progress on the elusive US-UK free trade agreement would also be further hindered. ParcelHero’s USA page will give live information on all available services in the event of a US Government shutdown, as well as full details on Customs advice, sending food, prohibited items, etc. 

‘The US is ParcelHero’s biggest individual overseas market. For expert advice on UK-US shipping, including Customs information, help for exports and prohibited items details, see: https://www.parcelhero.com/en-gb/international-courier-services/usa-parcel-delivery

Monday 13 February 2012

Love Surprises? You'll Love myByBox

myBox Locker Box Lovestruck romeos who want to surprise their partners on Valentine’s Day with a present bought online can now ensure their secret gifts are kept safe thanks to www.myByBox.com and its network of electronic locker banks.

Whether they hate waiting at home for deliveries, or simply want to keep their purchases a secret until the big man's day, an increasing number of online shoppers are opting to pick up their purchases from one of the thousands of ByBox locker banks located around the country in convenient locations.

And those who have left it to the last minute can rest easy as www.figleaves.com is able to take orders up to 3pm on Monday February 13 for its range of lingerie for delivery into your choice of locker box on the morning of the 14th. Happy days!

“With ByBox lockers you can either keep a surprise as a surprise or make sure cupid's arrow doesn't misfire if St Valentine has fallen off your radar until the 11th hour," said Stuart Miller, Chief Executive and co-founder of ByBox.

“People want the flexibility of being able to pick up a parcel to suit them rather than spend hours looking out for the postman or waiting for a parcel carrier to arrive – myByBox makes the whole process simple.

“And on Valentine’s Day there’s no need to rush to answer the door before your partner – using myByBox.com we will keep your gifts discreetly tucked away until you decide to collect them or get you out of a hole if you've forgotten!

There are over 300 ByBox locker bank locations in the UK and ByBox delivers parcels to them in the middle of the night, 365 days a year, including Bank Holidays, with an enviable success rate of 99.77%.

The model is proving so popular that ByBox plans to invest £2 million installing extra banks of secure lockers at handy spots within the M25 London area such as railway stations and shopping centres.

So this Valentine’s Day, why not surprise them the digital way. Sign up to myByBox and send them a parcel. Flowers? Chocolates? A ring? Surprise us!

Delivered next-day to your nearest locker with a text and email sent to your phone.

Friday 6 January 2012

Shutl unveils data from Christmas 2011 holiday period: bigger, later, faster, more male and more mobile!

Shutl, the internet start-up that delivers what you want, when you want it, today unveils delivery data collected over the 2011 holiday period.

Shutl offers online and in-store shoppers the ability to receive their orders in as little as 90 minutes or within a one-hour window of their choice, same day or any day. Shutl serves retailers across all product categories, with clients ranging from Argos to Laithwaites Wine and Karen Millen.

Shoppers shutl’d late this Christmas…
- 51% of all peak pre-Christmas shutling happened over a 10-day period (from 14th to 23rd December), with 24% occurring over a frantic 4-day window (from 19th to 22nd December).
- Shoppers bought 2 hours later in the day versus 2010, with a seven-fold increase in the number of insomniacs placing online orders between midnight and 3am.

What separates men and women?
- Pre-peak, men accounted for only 36% of Shutl orders on average, however 38 of the 40 days leading up to Christmas saw a higher proportion of men using the service. Saturday 17th December saw the first (and only) time male users outnumbered female! Men seemingly have higher expectations than women - or at least they don’t value their time as highly! Feedback left by female shoppers over the period consistently ranked the Shutl service 4% higher than their male counterparts, scoring it a whopping 96% combined across ‘value for money’, ‘ease of use’, ‘speed of delivery’ and the ‘delivery person’. The greatest variance was for ‘value for money’, although male perception improved by as much as a 150% in the build-up to Christmas.

Kindle beats iPad in battle, but Apple is winning the war
- 55% of top 100 products shutl’d were consumer electronics.
- Amazon’s Kindle was the top seller, representing 1.6% of all items shutl’d over the period and outselling iPads by almost 2:1.
- When including iPods, Apple narrowly pips Amazon to the post, accounting for 1.7% of all items shutl’d.

2011 in numbers: bigger, faster, cheaper and more mobile
- This year saw a 155% increase in the availability of Shutl (600k shoppers were offered Shutl delivery). This is the combined result of more retailers offering the service and the successful completion of company’s first phase of expansion beyond London.
- 2,570% more shoppers chose to shutl versus 2010, driven by increased availability, greater awareness and better pricing.
- The fastest delivery was an order placed at Oasis on 16th November 2011, delivered in 17mins : 24secs of checking out. This was 41% faster than last year’s quickest (29mins : 24secs), though still some way off Shutl’s 14mins : 59secs world record set in March 2011.
- A 4,385% surge in the number of people using the Shutl service via a mobile device, with iPads proving to be the most popular (accounting for a whopping 77% of all mobile traffic).
- The average price paid for Shutl delivery over the holiday period was £5.64, with over 40% of customers receiving their delivery for free!

“It has been a merry Christmas for Shutl, the retailers we serve and our courier partners. We take it as an encouraging sign for 2012 that so many people preferred to end 2011 shopping rather than sleeping!” comments Tom Allason, Founder and CEO of Shutl.

“We’re already working hard to make Shutl available to as many shoppers as possible in time for Christmas 2012.”

Shutl is a UK start-up that promises to bring delivery up to speed by letting shoppers get what they want, when they want it. The service connects retailers to local same-day courier companies, enabling delivery to both online and in-store customers within as little as 90 minutes (‘Now’) or within a one-hour delivery window of their choice (‘Later’).

Shutl currently holds the record for the world’s fastest e-commerce delivery; a shopper taking receipt of their goods within 15 minutes of checking out online. Shutl was founded by veteran entrepreneur Tom Allason, also known for founding eCourier.co.uk. The company has been operating since March ’10 and counts Argos, Aurora Fashions, B&Q Tradepoint, Karen Millen and Laithwaites Wine amongst its customers.

Monday 26 December 2011

Don't Yell for Yodel!

Don't yell for Yodel! That's the message that many customers are sending to mail order firms like Amazon, Littlewoods, Early Learning Centre, Homebase, Tesco, etc.

Yodel appear not to acknowledge that they have a problem, diverting attention from problems by saying that they made many successful deliveries.

However, there have been far too many examples of deliveries not being made to the intended recipient for utterly ludicrous and dubious reasons. Typical claims are that people were not in to receive the parcel when they were at home. That a card was put through a letterbox, when it wasn't. That because the home they were to deliver to was in a remote rural location they could not find it. Even though the address was, in reality, quite close to the centre of a very busy town!

If you cannot get any sense from Yodel or the firm that you have bought the item from (after all it is THEIR responsibility to ensure that you receive the goods you buy from them!) you can try contacting Consumer Direct http://www.direct.gov.uk/en/Governmentcitizensandrights/Consumerrights/index.htm who will be able to help tell you either get your goods or your money back.

Complaints to Yodel can be made at http://www.yodel.co.uk/contact-us.aspx.

Also if you bought your goods by credit card then under the current laws you can get your money back from the credit card company.